Shipping
In addition to offering you fully recycled/recylable cardboard and paper packaging, we've chosen La Poste, a 100% carbon-neutral, eco-responsible French carrier, to ship your orders worldwide.
*Delivery to New Caledonia, French Polynesia, Wallis and Futuna and Clipperton will always be without tracking
| Location | Shipping rate | Shipping Time** |
| France | from €3.95* | 2-3 working days |
| EU + Switzerland | from €4.50* | 3-10 working days |
| Rest of the World | from €7.80* | 5-14 working days |
*Shipping cost depending on order quantity.
**Please keep in mind that every product is made for order. The production of your products starts within 2 to 4 days after order.
Packages sent outside the European Union may be subject to customs fees depending on the country of destination. We are not responsible for any import charges, duties or taxes on international sales. If you reject a parcel due to unexpected customs and import charges, we reserve the right to withhold the cost of shipping your parcel both ways when we complete your refund. In some cases, packages can be delayed due to matters outside of our control. If you parcel is delayed, please email us and we will get back to you as soon as we can.
For information on Returns, please see our Returns and Exchanges page.
Notes:
- Chaotic Kittens is not responsible for any lost or stolen packages if the shipment service has confirmed delivery. The customer accepts full responsibility for any loss or damage to these items.
- The production of your products starts within 2 to 4 days after order.
- If you have any questions, please don't hesitate to contact us and we will reply within 24 hours.
We deliver almost everywhere. Emphasis on almost.
Undeliverable destinations: (due to government restrictions or inability to ship): Afghanistan, Cuba, Crimea, Iran, Libya, Sudan, Syria, North Korea, Saudi Arabia, Egypt and the United Arab Emirates.
By shopping at chaotickittens.com you agree to these terms and conditions.